Can I charge tenants for water usage?

Landlords are allowed to pass on the full water consumption charges (including bulk water charges).

At the start of the tenancy agreement, the landlord/agent and tenant should negotiate arrangements for water charging and frequency of charges.

Important points to note:

  • Tenants and landlord/agents should negotiate obligations at the start of the tenancy and put these in the tenancy agreement, for example, if the landlord is to contribute to water costs.
  • It may be helpful to contact your local water provider about average local water consumption. You can find the correct contact details on your latest water bill.
  • Water billing periods are unlikely to align with tenancy agreements. It’s important that both the tenant and the landlord/agent make note of the water meter readings on the condition reports at the start and end of the tenancy to calculate water consumption.
  • Landlords will receive the water bill, pay the full amount and provide their tenants with a copy of any water bills or evidence of water consumption to verify the amount to be charged. Tenants will not be billed directly by water supply authorities.

Tenants have one month to pay the agreed amount for water consumption after the landlord provides evidence of the costs to the tenant


Items a tenant can be charged for. A breakdown of water charges is shown below:


Charge as shown on water bill

Can tenant be charged?

State Bulk Water Charge Yes, tenants can be charged*
Water Usage Charges Yes, tenants can be charged*
Sewage Usage Charge

(may appear on the bill as fixed or variable)

No, tenants cannot be charge.

Sewage is not a service charge as defined by the Act and cannot be passed onto the tenant

Fixed Access Charge

(including Water Access Charge and Sewerage Access Charge)

No, tenants cannot be charge.

The landlord must pay all fixed charges for water supply

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