Neighbourhood Complaints?

 

Do you have a neighbourhood complaint?

 

Noise is a very common cause of disputes between neighbours. If you can, try to sort the problem out with your neighbour before going to the police, council or your body corporate.

 

It’s always best to find a solution to the problem directly and keep on speaking terms.

 

Think about the best way to raise the issue with them. Be constructive and suggest ways to solve the problem, rather than just complaining, blaming them or demanding they keep the noise down.

 

For example, if your neighbour likes tinkering with their motorbike early on Sunday morning—which may be the only day you get to sleep in—suggest they do it later in the day.

You may want to write to them stating the problem, but it’s often best to talk to them face to face first.

Neighbourhood problems can be very upsetting and generate a lot of emotion, so when talking to them:

  • stay calm
  • explain how the problem is affecting you
  • give your neighbour a chance to tell their side of the story
  • be prepared to listen and let the other person know you are listening
  • try working on a resolution together
  • take time to work on a solution and get it right.

 

Noise Complaints:

Call Triple Zero 000 if the noise you are hearing is:

  • about domestic or other violence
  • from a party that is getting out of control.

 

Noisy dogs

You should try talking to the dog’s owner first, to make sure that they are aware of the problem and to see if they can do something about it.

If this doesn’t work, you can complain to your local council and they will investigate—if necessary, issue an abatement notice to the dog’s owner.

If a dog owner does not comply with the abatement notice, they can be fined.

 

If the property is a tenanted property you can contact us and we can use our database to find out who the Property Manager/Agent is. You can then contact them directly to issue a formal complaint. This can result in the tenants receiving a Notice to Remedy Breach. And, if it persists, can lead to a Notice to Leave.

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